Technology specialist to replicate success in Danish market, gearing UK division for future growth
Danske Bank UK, part of the Copenhagen-based Danske Bank Group, has replaced its legacy working capital technology with HPD’s LendScape product suite to help drive and support the growth of its Invoice Finance portfolio.
Following on from its Danish counterpart, the UK operation has opted to implement HPD’s Aquarius and Gemini modules (part of LendScape) to enhance and support its international working capital customer offering.
Since 2014, HPD’s technology has been helping Danske Bank’s team in Denmark to improve customer service, speed up response times, reduce operational risk and cut down on manual workloads. The Aquarius module delivers the full range of working capital finance solutions, with multi-country, currency, time zone and language facilities that can scale. The data extraction capabilities of the Gemini module provide historical analytics on areas including sales ledger, monthly transactions and sales outstanding.
Steven Hutton, Project Manager for the Invoice Finance programme at Danske Bank UK, said: “We were keen to upgrade our legacy technology, and to modernise the service for our customers, making it easier for them to do business with us. Seeing how well Lendscape has performed for the Danish operation made it a sensible option for our new Invoice Finance system, Danske Client Manager.
“We have been impressed by the Aquarius module and the flexibility and customisation it offers our customers. Equally, we wanted data extraction functionality and Gemini was a good fit. The two, working in unison, provide optimum customer service.”
Kevin Day, CEO at HPD Software, added: “We have worked closely with Danske Bank for some time now. As soon as the decision to upgrade to the LendScape platform was made, we collaborated closely to ensure a smooth transition and a strong starting point.
“This is an excellent example of the power of LendScape, enabling Danske Bank to pass the benefits and wide-ranging functionality on to its client base, improving their own customer experience.
“Our mission is to support and guide the future customer through our technology, in order to facilitate the growth of the commercial finance sector.”
Notes to editors:
- Danske Bank UK is the trading name of Northern Bank Ltd
- Learn more about ‘The Future Customer’ at HPD’s annual conferences during Spring 2018. Click here to learn more and register: http://www.hpdsoftware.com/event/hpd-lendscape-conference-2018-london/.
About HPD Software – helping business finance business
HPD Software helps banks and finance providers to deliver better working capital finance solutions, create a superior experience for their clients and grow their business anywhere in the world.
HPD Software’s experience and understanding of invoice discounting, factoring and asset based lending has driven the development of cost-effective, modular, software solutions that support multiple product, country, language, currency and time zone operations.
Banks and finance providers in more than 50 countries trust HPD Software’s invoice finance and data gathering solutions to manage over 50,000 clients.
Focused on creating advanced invoice discounting, factoring, asset based lending and data gathering solutions, HPD Software helps banks and finance providers deliver first class customer service more efficiently and manage risk more effectively.
The company helps organisations – of any size – to deliver branded, customised, working capital solutions that grow with their business and can be easily accessed by their clients via both desktop and mobile devices.
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