ICT Infrastructure Engineer
Reporting to: Head of ICT
The ICT Infrastructure Engineer is responsible for supporting and maintaining the operation and availability of HPD’s global technology infrastructure to an agreed and acceptable standard. They also participate in the execution of projects to install, maintain, upgrade, and continuously improve HPD’s technology infrastructure. The infrastructure consists of internal IT systems and client datacentre environments in the UK, USA and Australia.
They will have good communication skills and work collaboratively with clients, other technical colleagues and stakeholders across the HPD organisation. They will have a strong customer service orientation to ensure that all tasks are conducted in a professional manner. They share their expertise and provide individual training and support.